Legal

Privacy Policy

How Frontage Digital collects, uses, and protects your personal information.

Frontage Digital | Stirling Millar | stirlingmillar@frontagedigital.com | 0491 954 831
This Privacy Policy applies to frontagedigital.com and all client interactions. Compliant with the Australian Privacy Act 1988.
Last updated: 2025.

Who We Are

Frontage Digital is a website design business operated by Stirling Millar, based in Narangba, Queensland, Australia. We build websites for local businesses across Moreton Bay and North Brisbane.

Contact: stirlingmillar@frontagedigital.com | 0491 954 831 | frontagedigital.com

What Information We Collect

We collect personal information when you:

  • Submit an enquiry through our website contact form
  • Email or call us directly
  • Engage us for a project

The information we may collect includes:

  • Your name and business name
  • Email address and phone number
  • Business address or service area
  • Project details and requirements
  • Invoice and payment records — we do not store card details

How We Use Your Information

We use your information only to:

  • Respond to your enquiry
  • Deliver the agreed services
  • Send invoices and process payments
  • Communicate about your project
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not send unsolicited marketing without your consent.

How We Store Your Information

Your information is stored securely in Microsoft 365 and on password-protected devices. We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.

  • Client project records are kept for 7 years as required by Australian tax law
  • Enquiries that do not result in a project are deleted after 12 months
  • You can request deletion of your information at any time

Your Rights

Under the Australian Privacy Act 1988 you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Complain about how we have handled your information

To exercise any of these rights contact stirlingmillar@frontagedigital.com.

Cookies & Analytics

Our website may use basic analytics tools to understand how visitors use the site. This data is anonymised and does not personally identify you. No personally identifiable information is collected through website analytics without your knowledge.

Third Party Services

We may use the following third-party services in delivering our work:

  • Microsoft 365 — email and document storage
  • Website hosting platforms — e.g. Netlify, Emergent
  • Domain registrars — e.g. Namecheap

Each third-party service has its own privacy policy. We encourage you to review these if you have concerns.

Complaints

If you believe we have mishandled your personal information, please contact us first at stirlingmillar@frontagedigital.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published at frontagedigital.com/privacy. Continued use of our services after any changes constitutes acceptance of the updated policy.

Questions about this policy? Contact stirlingmillar@frontagedigital.com or call 0491 954 831.